Avoid Staff Burnout with Orthodontic Lab Inventory Management Software


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Reading Time: 3 minutes

Lab case management can make or break your dental or orthodontic practice. Mistakes and errors can be costly and hurt your reputation with your patients.

Delays also put an extra burden on your staff and patients. Patients get frustrated, which creates an additional workload on your staff to reschedule and track down orders. All of this can create additional stress.

Frustration at work is one of the leading causes of staff burnout and turnover. In an industry that’s already struggling to attract and retain a high-quality workforce, providing a better workplace environment is crucial to building a sustainable practice.

Orthodontic practices run most efficiently when there are established procedures and protocols for handling patient care. But the way that most practices handle lab case management is inexact.

Inconsistent or manual case orders often fail to include all the needed information, tracking can be a challenge, and poor overall communication between the practice and lab can waste time and money.

Do any of these situations sound familiar?

  • You have to reschedule a patient because a lab case was not returned on time.
  • You are forced to track down a lab case to find out its progress.
  • A lab case wasn’t delivered and you don’t have a tracking number.
  • A patient shows up only to find that the lab case is incorrect.
  • You’re spending too much time calling the lab, leaving voicemails, or waiting on emails.

If you’ve experienced these situations, you need a robust lab case management software solution to solve your challenges.

Efficient Lab Management Requires the Right Digital Solution

By using the right lab case management software, you can digitally provide a comprehensive case workflow from start to finish.

Keeping everything in one centralized digital platform rather than using paper forms, spreadsheets, or emails means you have easy access to all the information that you need from any connected device. You won’t have to scramble to find paperwork or track numbers. It also eliminates those hurried phone calls to the lab trying to figure out what’s going on.

One national survey reported that a fully digital orthodontic office can save about $9,000 a year compared to a non-digital one.

Streamlined Workflow

The best lab case management software will also provide a streamlined workflow that’s consistent. This makes everything go more smoothly and efficiently. EasyRx, for example, enables orthodontists and dentists to create appliance prescriptions using a universal form, so they don’t have to manage multiple forms from different labs. Universal forms standardize the process, so you’re less likely to forget important information and struggle to remember the nuances of each lab.

You can also access a universal library of parts, appliances, and templates with EasyRx, so you’ll get exactly what you need and can assess pricing before ordering.

While you can still submit physical models, you can also manage lab cases digitally. EasyRx integrates with iTero®, 3Shape TRIOS, and Medit, so you can attach your scans to the prescription. You can also annotate scans and models with various tools rather than hand-sketching them.

Advanced Automation

EasyRx Automated Services enables you to move quickly through the 3D editing process. Automated basing will handle trimming, basing, and labeling your STL files so they are optimized for 3D printing when they arrive at the commercial or in-house lab.

The lab case management software will scan and digitally remove brackets from files or base models or automatically add a trimming path for aligner trimming machines.

This saves time and ensures a more accurate model to reduce lab case errors.

Tracking and Organization

With lab case management software, your practice will be equipped with the organizational tools and tracking that you need to save time. At a glance, practices will be able to see when orders have been received at the lab or are in process, shipped, or delivered. This alone saves time by reducing inquiries. You’ll always know the current state and expected completion date.

Besides tracking data, appliances can utilize barcodes for system tracking, both at the lab and at the practice. Barcode scanning makes it easy to look up, find, and prep the right appliances for patients.

Seamless Digital Workflow for Better Communication

EasyRx lab case management software provides practices a seamless way to communicate with labs using a digital workflow that reduces errors and speeds up processing.

Practices can provide a complete and comprehensive case to labs, including digital prescriptions, intraoral scans, photographs, X-rays, and anything else that the lab needs, all in one electronic package to simplify communication. With digital tools built in, doctors and patients can see what an appliance will look like before submitting a case, which also reduces errors and miscommunication. More than 1,600 practices and 450 dental labs have already integrated EasyRx lab case management software into their workflow.

Here at EasyRx, we help orthodontic practices by giving them the tools that they need for comprehensive case management to streamline their workflows and achieve maximum clinical efficiency.

To see how we can help your practice get away from paper documentation, confusing spreadsheets, and costly workflow errors, contact our specialists today!