Happier Orthodontic Staff with Better Case Management


Reading Time: 3 minutes

Reading Time: 3 minutes

As more people seek orthodontic care, managing a practice can become time consuming. Lacking proper coordination with labs can pressure your employees, and they may not be able to handle all the repetitive and tedious tasks if you don’t embrace suitable management systems.

Improving case management can help you boost staff happiness and morale, encouraging them to deliver high-quality work. Here are a few tips on managing cases.

Get 3D Orthodontic Software

Managing cases requires having the right orthodontic 3D software. Without this type of solution, sorting 3D models can be incredibly time consuming. Furthermore, organizing prescriptions can be hectic and frustrate your employees.

When looking for 3D orthodontic software, ensure that it has certain features that will keep your teams happy. For example, check if the solution enables your labs to connect with the practice.

Another critical feature to look for is prescriptions management. An ideal tool should enable you to label 3D models so lab teams can easily match appliances to specific patients.

Handwritten model labels can be confusing if the letters are illegible. This issue can also lead to costly mistakes that lower your staff’s morale.

Using a 3D orthodontic solution will prevent the frustrations associated with illegible labels and lower the risk of error, so labs can take pride in their work. Labeling models with 3D software will also enable teams to match patients to specific appliances faster.

Automate Repetitive Tasks

Repetitive tasks can affect your staff’s happiness. Likewise, they may be boring and thus, lower work productivity. Automating such tasks will make work easier and reduce monotony.

Get a solution that enables you to automate vital orthodontic processes such as:

  • Creating trimming lines for appliance printing machines
  • Removing brackets
  • Basing models

Automating these processes will give your lab teams more time for other tasks. This way, they can handle the growing demand for orthodontic appliances with less stress.

Opting for a solution that automates orthodontic services shows your teams that you care. This can boost job satisfaction and reduce the turnover rate.

Streamline Communication

Your practice needs to communicate with your labs for improved efficiency. Streamline this process by investing in the right tools.

For example, get software that enables practices to attach comments to STL files. This will guide labs when printing appliances and prevent errors. It will also eliminate the need for back-and-forth communication via email or calls.

Streamlining communication can also have many positive effects on your employees. For example, they will understand instructions better. Likewise, they can communicate their concerns and revise service delivery based on feedback.

Another benefit of streamlining communication is speeding up work. Your labs can deliver orders faster when they have all the information needed about cases. They can also avoid product recalls and returns, which may lower staff confidence.

Improve Appliance Tracking

Tracking prescriptions is frustrating and time consuming without the proper tools. If you don’t provide your practice and lab systems with a way to monitor the progress of each case, they may fail to meet deadlines. This issue will then lead to conflicts that affect job satisfaction.

Create a happy orthodontic team by improving appliance tracking. Before buying case management software, check if it has tools to monitor work progress.

For example, it should come with an aligner tracking tool. This feature enables you to identify the trays needed for treatment. You can also track the days remaining to switch trays. Other benefits that accompany an appliance tracking feature are:

  • Remembering when to contact patients
  • Identifying when to print the next appliance batch
  • Calculating the time needed for each appliance
  • Setting up collection reminders for the practice

Implementing aligner tracking tools can help labs plan work. For example, the employees can quickly identify the appliances due for collection on a specific day and determine how to meet the deadline. They can also plan their work more efficiently with auto-calculated printing durations.

The Effects of Happier Orthodontic Staff

Improving staff happiness by streamlining case management will have several positive effects. For example, you will create a desirable work environment that will protect your employee’s mental health and help them offer better services.

Low job satisfaction can lead to high hiring costs. You may waste many resources training more employees after frustrated ones quit. Ensuring that your teams are happy will reduce recruitment costs in the long run. Furthermore, you will develop highly efficient teams.

Improving staff happiness encourages collaboration. If your teams can work efficiently, they will likely consult each other and deliver better results. Ultimately, your practice can scale and establish itself as a reputable brand in the orthodontic field.

Improve Case Management with EasyRx

Streamlining case management will improve job satisfaction and staff happiness. EasyRx provides all the tools needed to manage cases. With this software, you can track cases and organize prescriptions. You can also automate processes and improve work coordination.

Here at EasyRx, we help orthodontic practices by giving them the tools that they need for comprehensive case management to streamline their workflows and achieve maximum clinical efficiency.

To see how we can help your practice get away from paper documentation, confusing spreadsheets, and costly workflow errors, contact our specialists today!