Research shows that the orthodontic market will experience a compound annual growth rate of 17.2% from 2021 to 2027. As the demand for orthodontic appliances rises, practices must streamline their workflow and dedicate more resources to ensuring compliance and accuracy.
While high demand for orthodontic care helps practices grow, it can adversely affect employees. If you don’t have the proper systems, your teams may need to regularly work overtime and handle tiring tasks that lower their morale.
Investing in good case management software will help you simplify work. You can ultimately create a conducive team environment and boost job satisfaction.
Here, we discuss critical issues that you may face when managing cases as an orthodontic practice. We also cover how using the right software can solve various problems and benefit your staff.
Challenges Faced during Orthodontic Case Management
Managing appliances can be frustrating for many reasons. For example, employees may not have all the tools that they need to communicate with labs with ease. This issue can lead to regular phone calls, wasting time and making it challenging to ensure that all appliances are coming in at the promised time.
Lacking proper communication can cause conflicts. If the lab teams don’t have the necessary patient information, they may print unfit appliances, which will lead to product returns by practices or patients and negative reviews.
Tracking cases enables labs to determine what appliances are due for collection or printing. It also helps employees plan their work and meet the growing demand.
While this process is vital, many practices find it difficult to track cases. Without suitable systems, your employees might not remember that the next appliance batch needs to be printed, and identifying the trays needed for treatment may be confusing.
Other issues that you may face are:
- Difficulty matching cases to specific patients
- Limited ability to plan your work
- Lack of access to patients’ medical files
- Difficulty managing 3D models
Managing prescriptions workflow is a problem for many practices. If you record this information manually, you can easily mix up cases and forget to contact the orthodontic lab about collection.
Repetitive tasks, such as matching models to specific prescriptions, can make it tedious to work in a practice. As a result, your employees may have low productivity and work motivation. They may also fail to appreciate their work and quit.
Another way that orthodontic practice tasks can lower staff morale is by consuming too much time. When your teams spend many hours recording cases manually, they will have less time for other jobs. This issue can cause them to neglect certain duties or work overtime.
Improving Staff Morale with Orthodontic Case Management Software
Using an orthodontic case management solution can streamline processes. With this type of tool, practices can communicate better and help employees avoid costly mistakes. For example, they can attach comments to cases before submitting them and acquire patients’ feedback, enabling you to review your services.
Improving communication with labs can ensure that order instructions are followed. This will prevent employee conflict with case management. It also enables staff to take pride in their work and develop high confidence.
Orthodontic case management software can improve work coordination. Since your employees and practices can track cases, they can ensure timely delivery. Likewise, your teams can avoid a last-minute rush that’s frustrating and confusing.
Implementing orthodontic case management solutions can also ease matching 3D models to prescriptions. You can assign unique codes to each case and then use the prescription ID to locate models, thus boosting accuracy.
More ways that case management solutions can improve your staff’s morale are:
- Simplifying the aligner tracking process
- Allowing your teams to assess the time needed for each appliance batch
- Enabling 3D model modification
- Securing patients’ files on the cloud
- Improving access to prescriptions and 3D models
Case management solutions can help your employees avoid certain repetitive tasks. For example, they won’t need to manually label cases, and they can monitor appliance printing and shipping without contacting each other regularly.
The Benefits of Improved Staff Morale
Using case management software to boost staff morale has many benefits. First, it improves employees’ productivity by enabling them to work smarter. Second, it avoids work-related stress and burnout.
Ensuring that your employees are happy with their work can lower turnover rates. As a result, your practice can reduce hiring costs and build successful teams. Likewise, you can promote healthy work relationships that encourage collaboration.
Retaining employees longer allows you to maintain the quality of services. This ensures that patients have a seamless experience.
In the long run, you can scale your facility and serve more patients. You can also ensure efficiency in operations without wasting resources or straining your teams.
Improve Staff Morale with the Right Case Management Software
Getting the right software will ease work and boost staff morale. EasyRx provides a solution to help you manage orthodontic cases better. The software will enable you to receive and manage digital prescriptions. You can also track work and streamline communication with labs.
Here at EasyRx, we help orthodontic practices by giving them the tools that they need for comprehensive case management to streamline their workflows and achieve maximum clinical efficiency.
To see how we can help your practice get away from paper documentation, confusing spreadsheets, and costly workflow errors, contact our specialists today!